FREE RETURNS or EXCHANGES. Please send back any unworn merchandise within 14 days of receiving your package for a full refund, boutique credit or product exchange. Please provide us this information, with return. Customers are responsible for return shipping costs to KnotAllAboutKnit. If a boutique credit is issued, we will gladly honor FREE SHIPPING within the domestic US on your new purchase. If you prefer to exchange your merchandise, perhaps for another color, we will charge a flat rate fee of $7.95 for shipping this new item within the domestic US and $15.95 for orders shipping internationally.

KnotAllAboutKnit prides itself on providing personalized, friendly service and 100% customer satisfaction. All our accessories are HANDMADE and designed exclusively by the owner and knit, sewn, knotted, beaded or crocheted - one by one - and with much creativity and care. We are delighted to customize to order.

At KnotAllAboutKnit we are 100% committed to protecting the privacy and security of all our customers and site visitors. We appreciate and respect how important privacy is. We will only use your name and contact details to: Deliver your purchases to you, send you a service message via email with order update/date shipped and notifying you of any new designs that are sold exclusively online. We will not share your information with any other company/person, or for any other reason.